/* ==========================================================
   Camila, a assistente de vendas da /plataforma
   Desktop: avatar no canto e painel flutuante.
   Celular: avatar menor, recado curto e conversa em tela cheia.
   ========================================================== */

.camila { --camila-z: 60; font-family: var(--font); }
.camila[hidden] { display: none; }

/* ---------- avatar (botão de abrir) ---------- */
.camila-lancador {
  position: fixed; right: 24px; bottom: 24px; z-index: var(--camila-z);
  width: 62px; height: 62px; padding: 0; border: 0; border-radius: 50%;
  background: #fff; cursor: pointer;
  box-shadow: 0 0 0 3px var(--gold), var(--shadow-lg);
  transition: transform .3s var(--ease), opacity .3s, box-shadow .3s;
  opacity: 0; transform: translateY(16px) scale(.9); pointer-events: none;
}
.camila.is-visivel .camila-lancador { opacity: 1; transform: none; pointer-events: auto; }
.camila-lancador:hover { transform: translateY(-2px); box-shadow: 0 0 0 3px var(--gold), 0 16px 40px -10px rgba(16, 17, 20, .35); }
.camila-lancador img { width: 100%; height: 100%; border-radius: 50%; object-fit: cover; display: block; }
.camila-online {
  position: absolute; right: 2px; bottom: 2px; width: 14px; height: 14px; border-radius: 50%;
  background: var(--green); border: 2px solid #fff;
}
.camila.is-aberta .camila-lancador { opacity: 0; pointer-events: none; transform: scale(.85); }

/* ---------- recado proativo ("posso ajudar?") ---------- */
.camila-recado {
  position: fixed; right: 24px; bottom: 100px; z-index: var(--camila-z);
  width: 300px; padding: 16px 40px 16px 16px;
  background: #fff; color: var(--ink); border: 1px solid var(--line); border-radius: 18px 18px 6px 18px;
  box-shadow: var(--shadow-lg);
  opacity: 0; transform: translateY(10px); pointer-events: none; visibility: hidden;
  transition: opacity .35s var(--ease), transform .35s var(--ease), visibility 0s .35s;
}
.camila-recado.is-visivel {
  opacity: 1; transform: none; pointer-events: auto; visibility: visible;
  transition: opacity .35s var(--ease), transform .35s var(--ease), visibility 0s;
}
.camila-recado-abrir {
  display: block; width: 100%; padding: 0; border: 0; background: transparent; color: inherit;
  font: inherit; text-align: left; cursor: pointer;
}
.camila-recado-abrir::after { content: ""; position: absolute; inset: 0; border-radius: inherit; } /* o recado inteiro abre */
.camila-recado b { display: block; font-size: 13px; font-weight: 600; color: var(--muted); margin-bottom: 4px; }
.camila-recado span { display: block; font-size: 15px; line-height: 1.45; }
.camila-recado-fechar {
  position: absolute; z-index: 1; top: 8px; right: 8px; width: 28px; height: 28px; padding: 0; border: 0; border-radius: 50%;
  background: transparent; color: var(--faint); font-size: 18px; line-height: 1; cursor: pointer;
}
.camila-recado-fechar:hover { background: var(--soft); color: var(--ink); }

/* ---------- painel da conversa ---------- */
.camila-painel {
  position: fixed; right: 24px; bottom: 24px; z-index: calc(var(--camila-z) + 1);
  width: 390px; height: min(600px, calc(100vh - 48px));
  display: flex; flex-direction: column; overflow: hidden;
  background: #fff; border: 1px solid var(--line); border-radius: 22px; box-shadow: var(--shadow-lg);
  opacity: 0; transform: translateY(16px) scale(.98); transform-origin: bottom right; pointer-events: none; visibility: hidden;
  transition: opacity .3s var(--ease), transform .3s var(--ease), visibility 0s .3s;
}
.camila.is-aberta .camila-painel {
  opacity: 1; transform: none; pointer-events: auto; visibility: visible;
  transition: opacity .3s var(--ease), transform .3s var(--ease), visibility 0s;
}

.camila-topo {
  display: flex; align-items: center; gap: 12px; padding: 14px 14px 14px 16px;
  background: var(--ink); color: #fff;
}
.camila-topo img { width: 42px; height: 42px; border-radius: 50%; object-fit: cover; box-shadow: 0 0 0 2px var(--gold); }
.camila-topo-txt { flex: 1; min-width: 0; line-height: 1.25; }
.camila-topo-txt b { display: block; font-size: 15px; font-weight: 600; }
.camila-topo-txt span { display: block; font-size: 12.5px; color: rgba(255, 255, 255, .62); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.camila-topo-txt span::before {
  content: ""; display: inline-block; width: 7px; height: 7px; margin-right: 6px; border-radius: 50%;
  background: var(--green); vertical-align: 1px;
}
.camila-acao {
  width: 34px; height: 34px; padding: 0; border: 0; border-radius: 10px; flex: none;
  background: transparent; color: rgba(255, 255, 255, .7); cursor: pointer;
  display: inline-flex; align-items: center; justify-content: center;
}
.camila-acao:hover { background: rgba(255, 255, 255, .1); color: #fff; }
.camila-acao svg { width: 18px; height: 18px; fill: none; stroke: currentColor; stroke-width: 2; stroke-linecap: round; stroke-linejoin: round; }

.camila-msgs {
  flex: 1; overflow-y: auto; padding: 18px 16px 8px; display: flex; flex-direction: column; gap: 10px;
  background: var(--soft); overscroll-behavior: contain;
}
.camila-msg {
  max-width: 86%; padding: 10px 14px; border-radius: 16px; font-size: 14.5px; line-height: 1.5;
  overflow-wrap: anywhere; white-space: normal;
}
.camila-msg p { margin: 0; }
.camila-msg p + p, .camila-msg p + ul, .camila-msg ul + p { margin-top: 8px; }
.camila-msg ul { margin: 0; padding-left: 18px; }
.camila-msg li + li { margin-top: 3px; }
.camila-msg a { color: var(--gold-ink); font-weight: 600; text-decoration: underline; text-underline-offset: 2px; }
.camila-msg-camila { align-self: flex-start; background: #fff; border: 1px solid var(--line); border-bottom-left-radius: 6px; }
.camila-msg-visitante { align-self: flex-end; background: var(--ink); color: #fff; border-bottom-right-radius: 6px; }
.camila-msg-erro { align-self: flex-start; background: #fff4f3; color: #9a2a22; border: 1px solid #ffd7d3; }

.camila-digitando { display: inline-flex; gap: 4px; padding: 4px 0; }
.camila-digitando i { width: 7px; height: 7px; border-radius: 50%; background: var(--faint); animation: camila-pulo 1.2s infinite ease-in-out; }
.camila-digitando i:nth-child(2) { animation-delay: .15s; }
.camila-digitando i:nth-child(3) { animation-delay: .3s; }
@keyframes camila-pulo { 0%, 60%, 100% { transform: none; opacity: .45; } 30% { transform: translateY(-4px); opacity: 1; } }

.camila-sugestoes { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 4px; }
.camila-sugestoes button {
  padding: 7px 12px; border: 1px solid var(--line-2); border-radius: 999px; background: #fff;
  color: var(--ink-2); font: inherit; font-size: 13.5px; cursor: pointer; transition: border-color .2s, background .2s;
}
.camila-sugestoes button:hover { border-color: var(--gold); background: var(--gold-soft); }

.camila-form { display: flex; align-items: flex-end; gap: 8px; padding: 10px 12px 6px; border-top: 1px solid var(--line); background: #fff; }
.camila-form textarea {
  flex: 1; min-height: 42px; max-height: 120px; resize: none; padding: 10px 12px;
  border: 1px solid var(--line-2); border-radius: 12px; background: #fff; color: var(--ink);
  font: inherit; font-size: 16px; line-height: 1.4; /* 16px: o iPhone não dá zoom no foco */
}
.camila-form textarea:focus { outline: none; border-color: var(--ink-2); }
.camila-enviar {
  width: 42px; height: 42px; flex: none; padding: 0; border: 0; border-radius: 12px;
  background: var(--gold); color: var(--ink); cursor: pointer; display: inline-flex; align-items: center; justify-content: center;
}
.camila-enviar:disabled { opacity: .45; cursor: default; }
.camila-enviar svg { width: 18px; height: 18px; fill: none; stroke: currentColor; stroke-width: 2.2; stroke-linecap: round; stroke-linejoin: round; }
.camila-aviso { margin: 0; padding: 0 14px 10px; background: #fff; font-size: 11.5px; line-height: 1.4; color: var(--faint); text-align: center; }

/* ---------- celular: menos invasivo ---------- */
@media (max-width: 767px) {
  .camila-lancador { right: 16px; bottom: calc(16px + env(safe-area-inset-bottom)); width: 50px; height: 50px; box-shadow: 0 0 0 2px var(--gold), var(--shadow-sm); }
  .camila-online { width: 12px; height: 12px; right: 0; bottom: 0; }

  /* Recado em uma linha, ao lado do avatar, e some sozinho. */
  .camila-recado {
    right: 74px; bottom: calc(22px + env(safe-area-inset-bottom)); width: auto; max-width: calc(100vw - 106px);
    padding: 9px 34px 9px 14px; border-radius: 999px;
  }
  .camila-recado b { display: none; }
  .camila-recado span { font-size: 14px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
  .camila-recado-fechar { top: 50%; right: 4px; transform: translateY(-50%); width: 26px; height: 26px; font-size: 16px; }

  /* Conversa em tela cheia, com o teclado e o entalhe do iPhone. */
  .camila-painel {
    inset: 0; width: auto; height: 100vh; height: 100dvh; border: 0; border-radius: 0;
    padding-bottom: env(safe-area-inset-bottom);
  }
  .camila-topo { padding-top: calc(14px + env(safe-area-inset-top)); }
  html.camila-tela-cheia, html.camila-tela-cheia body { overflow: hidden; }
  .camila-msg { max-width: 90%; }
}

@media (prefers-reduced-motion: reduce) {
  .camila-lancador, .camila-recado, .camila-painel { transition: none; }
  .camila-digitando i { animation: none; }
}